At Hillberg & Berk, a Canadian jewelry company, we offer competitive wages, sales incentives, additional vacation and sick days, health and dental benefits, as well as discounts on our beautiful jewelry! You will be empowered to own your career and be a part of a growing, dynamic and evolving company.

Store Manager Role

Reporting to the Regional Manager, the Store Manager is responsible to oversee day-to-day operations of a Hillberg & Berk store and ensure that we are continually delivering an experience that surprises and delights our client at our beautiful new Cornwall location!

Key Responsibilities

• Provide coaching and guidance to direct reports through regular feedback and empowerment logs – providing clear expectations, guidance and feedback
• Lead employees including recruitment, on-boarding, performance management, development planning, scheduling and employee relations
• Oversee achievement of optimal store staffing needs to maximize productivity, store volume, and ensure proper floor coverage
• Execute events and brand initiatives per company directives to grow the client base and build loyalty
• Ensure efficient planning, coordination, follow-through and completion of tasks which contribute to the achievement of store and corporate goals
• Ensures all employees adhere to H&B health and safety policies and recommends other measures that can be taken to provide a safe and healthy workplace for clients and employees
• Communicate client feedback, business trends, and recommendations that may enhance the brand experience and/or improve H&B’s community impact
• Ensure stores maintains visual presentation standards and the store is replenished at all times – providing options for sell through
• Manage payroll and all other controllable expenses
• Assess store average sales, items per sale, conversion rates, and implement appropriate action plans
• Lead employee meetings, training sessions and planning sessions as required

Education & Qualifications

Typically requires a minimum of 5-7 years of retail experience including some supervisory or management experience, or combination of experience and some post secondary education or undergraduate degree

Requires practical experience and knowledge in managing retail teams and operational processes

About Hillberg & Berk

H&B is a customer and employee centric business with ambitious growth plans. We are excited about the future of delighting our customers, innovating our product, growing our business along with our people and empowering women in the process. If you have a learning mindset, would like to pursue growth and development in your career and want to work for a business with an authentic motivation to do good in the communities we serve, a role at H&B might be an exciting change for you! You can learn more about our values and purpose work by visiting our website www.hillbergandberk.com

Hillberg & Berk is dedicated to providing an inclusive, diverse and equitable work environment representative of the communities in which we operate, while creating a culture where all employees can show up, participate and contribute as their authentic selves. This commitment applies to all candidates and employees regardless of their race, creed, religion, colour, sex, sexual orientation, marital status, family status, disability, gender identity or expression, physical size or weight, age, nationality, ancestry, or place of origin.

Requests for accommodation can be made due to disability or any other protected characteristic at any time during the recruitment process by contacting People & Culture.